1. Introduction
This Privacy Policy explains how Real Express Capital , as a financial and investment
services provider, collects, uses, and protects your personal and financial
information when you use our website, mobile application, and related services.
We are committed to maintaining the confidentiality, integrity, and security of
your information in compliance with applicable data protection and financial
regulations.
2. Information We Collect
We may collect the following categories of information:
- Personal Identification: Name, date of birth, nationality,
contact details, and government-issued identification documents.
- Financial Information: Bank account details, payment
information, income, and investment preferences.
- Account and Transaction Data: Trading activity, portfolio
details, deposits, withdrawals, and transaction history.
- Technical Information: IP address, device details, and
usage data collected automatically through cookies and analytics tools.
3. How We Use Your Information
Your information is used to:
- Verify your identity and comply with Know Your Customer (KYC) and Anti-Money
Laundering (AML) requirements.
- Provide, manage, and improve our financial and investment services.
- Process transactions, deposits, withdrawals, and account management.
- Communicate with you regarding your account, updates, or regulatory notices.
- Conduct research and analysis to improve user experience and product
offerings.
- Ensure compliance with applicable legal and regulatory obligations.
4. Information Sharing
We do not sell or rent your personal data. We may share information only in the
following circumstances:
- With regulators and law enforcement authorities as required by law.
- With financial institutions, custodians, or payment processors for
transaction processing.
- With service providers who support our operations under strict
confidentiality agreements.
- In the event of a merger, acquisition, or corporate restructuring, in
accordance with applicable data protection laws.
5. Data Security
We implement robust security measures, including encryption, firewalls, and
secure servers, to protect your personal and financial information from
unauthorized access, alteration, or disclosure.
6. Data Retention
Your information will be retained for as long as necessary to provide our
services, comply with legal obligations, resolve disputes, and enforce our
agreements.
7. Your Rights
You have the right to:
- Access and request a copy of the information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to regulatory and contractual
obligations.
- Withdraw consent for data processing where applicable.
8. International Transfers
Where data is transferred across borders, we ensure appropriate safeguards are in
place in accordance with data protection laws.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any material changes will be
communicated to you via our website or email notification.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled,
please contact us at [Support Email / Contact Details].
